Privacy Policy

1. Introduction

Drawgg ("we", "our" or "platform") is committed to protecting user privacy. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our monetization platform for streamers, available at drawgg.com.br.

2. Information We Collect

We collect the following types of information:

2.1 Registration Information

• Full name and username
• Email address
• Phone number
• CPF (for payment and tax compliance purposes)
• Full address
• Linked account information (Twitch, Kick, YouTube, Google)

2.2 Financial Information

• PIX keys for receiving payments
• Mercado Pago integration data
• Transaction and withdrawal history

2.3 Usage Information

• Data of drawings sent and received
• Stream and widget settings
• Access and activity logs on the platform
• Device and browser information

3. How We Use Your Information

We use your information to:

• Provide and improve our monetization services for streamers
• Process payments and financial transfers
• Verify your identity and prevent fraud
• Comply with legal and tax obligations
• Send important communications about your account
• Provide customer support
• Analyze and improve user experience

4. Information Sharing

We may share your information with:

• Payment processors: Mercado Pago and financial institutions to process transactions
• Streaming platforms: Twitch, Kick and YouTube for authentication and integration
• Service providers: AWS, Twilio and other essential technical partners
• Legal authorities: When required by law or to protect our rights

5. Data Security

We implement technical and organizational security measures to protect your information, including: encryption of data in transit and at rest, strict access controls, continuous security monitoring and regular audits. However, no system is completely secure, and we cannot guarantee absolute data security.

6. Data Retention

We keep your information for as long as necessary to provide our services and comply with legal obligations. Financial data is kept for the period required by Brazilian tax legislation. You may request deletion of your account, subject to legal retention obligations.

7. Your Rights

Under the General Data Protection Law (LGPD), you have the right to:

• Confirm the existence of data processing
• Access your personal data
• Correct incomplete, inaccurate or outdated data
• Request anonymization, blocking or deletion of unnecessary data
• Request data portability
• Revoke consent at any time

8. Cookies and Similar Technologies

We use cookies and similar technologies to keep your session active, remember your preferences, analyze platform usage and improve our services. You can configure your browser to refuse cookies, but this may affect platform functionality.

9. Minors

Our services are not intended for minors under 18 years of age. We do not intentionally collect information from minors. If we become aware that we have collected data from a minor, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a notice on the platform. Continued use of the services after changes constitutes acceptance of the revised policy.

11. Contact

To exercise your rights or clarify questions about this policy, contact us at: contato@drawgg.com.br